Santo Domingo.

Estevano at Santo Domingo Bay

Santo Domingo Bay has been running Estevano, the hotel operations product we build and run, for months. Over four months it handled around 2,500 real guest requests, about twenty a day, practically all of them closed, with a median of 16 minutes to resolution and 3 minutes to first response. 93 percent of those requests were created by the guest from the app or the assistant, with no queue at reception and no phone call. Room service and housekeeping alone make up two thirds of the volume.

Global Dynamic Security Group

For GDS, a private security group in the country, we made the brand and the bilingual website in Spanish and English, published at gdsglobalsecurity.com. The identity manual runs to 15 pages.

Hotel Marien

An all inclusive resort in Puerto Plata. We rebuilt its website with 22 prerendered routes and cut the mobile hero image from about 288 KB to 98 KB, around the booking engine the hotel already had.

Who owns what

Infrastructure sits in the client's own accounts wherever possible, and the client owns the repository from day one.

What we build for Dominican companies

For hotels and resorts, the guest app, the staff console, the operation during the stay and the website around the booking engine you already pay for. For security, logistics and service companies, the brand, the bilingual website and the internal tools that replace a spreadsheet and a WhatsApp group.

How to start

Tell us about the project. The first call is with the person who will run your project.