We build software for companies that cannot stop.

What Polargate is

Polargate is a digital studio for mid-market companies, roughly 50 to 500 employees, in Europe and the Americas. We build the software (websites, products, internal portals, mobile apps, AI features and integrations), we grow it (SEO and AI-search visibility, paid media, content, automation, analytics) and we keep it healthy on a monthly retainer. Every engagement starts with a paid, fixed-price Discovery Sprint, so the first thing you buy is a plan, before you commit to the build.

Who runs it

Polargate's registered office is in Madrid, and we work from Madrid and Amsterdam with companies in Europe and the Americas. The technical direction is Pedro Ciordia's.

Pedro Ciordia founded the studio and leads its technical direction as CTO. He brings more than fifteen years across enterprise business intelligence, semiconductor manufacturing, hospitality and consumer products, so the studio has spent as much time inside operations, reporting and compliance as inside design tools. He sets the architecture, reviews the code and answers when something breaks.

Andrés Ciordia is Chief AI Officer and runs the AI side: the per-client company brain, the agents that work inside real systems, and the voice agents that pick up the phone. That half is a craft of its own. Deciding what an agent may do on its own, where a person has to sign, what happens when the model gets it wrong and when a job does not need AI: none of that is solved by writing a better prompt.

They lead the studio from Madrid and Amsterdam. We work in English, Spanish and Dutch, and bring in specialists for photography, brand, mobile and data when a project needs them.

Whoever scopes your project stays on it, and the team that builds it is the team that answers when something breaks. There are no salespeople or account managers between you and the engineering.

How the work is organised

Every project has a named lead and a technical review before anything ships:

• Senior people on every task, with no junior handoff and no rotating team.
• You talk to whoever is doing the work, in your language and during your working day.
• Every project has a dedicated senior team, and we say no to work we cannot staff well.

What makes each team faster is a delivery system built on AI agents, with a human reviewing before anything ships.

The delivery system

Polargate runs its own operating platform, built for this studio and used on every project:

• A client portal and a per-client RAG brain, so project context is written down instead of remembered.
• An MCP server with more than 100 tools that lets AI agents act on the real systems: repositories, databases, tickets, releases.
• Multi-agent audit loops. One agent builds, others attack the result, and every finding is verified adversarially before anything is changed. One monthly maintenance cycle closed 33 confirmed findings on a live client site.
• A multi-tenant ServiceDesk with an autonomous fix agent, an OTA release hub for mobile apps, an encrypted secrets vault and a shared design system.

No agent deploys on its own word. A human reads the diff, runs the build and looks at the result in a browser, on desktop and on mobile, before it goes live.

What we will not claim

• We do not publish invented clients, awards or certifications.
• We do not guarantee rankings or revenue. Google and the AI assistants are not ours to promise.
• We do not sell 24/7 support. A CARE retainer is senior attention during working hours, with an agreed path for urgent issues.
• We do not lock work into infrastructure you do not own. Projects live in your accounts, your repository, your database, so leaving is always possible.

Legal identity and contact

POLARGATE, S.L. CIF B24895005. Registered office at Calle Electrónica 6, 28027 Madrid, Spain. Written and spoken work in English, Spanish and Dutch. Contact: the brief at /start on polargate.ai.

Our own products

Polargate builds its own software as well as its clients'. Estevano is a multi-tenant hotel SaaS with a multilingual AI concierge, running in production in resort hotels. The internal operating platform described above is the second. Running our own products means we live with the same migrations, app store reviews, incidents and support load that we ask clients to trust us with.